Customer Service
Orders, accounts, policies, and FAQs
Practitioner Support
Here are some shortcuts to get you started. Not finding answers you need? Contact us below.
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My Account
Manage your professional account including personal details, view order history, reset your password, and update drop ship addresses.
Go to my account -
Add to Practitioner Locator
Add your practice to our database as someone who uses Classical Pearls in their clinical practice so prospective patients can find you.
Add My Practice -
FAQs
We've compiled lists of Ordering & Shipping FAQ's, Product & Clinical FAQ's, and General FAQ's, which cover the most common questions about purchasing and using our products.
Get Answers -
Knowledgebase & Resources
Our original curated collection of articles, quick reference guides, and a clinical manual to help you better understand our products and how to use them.
Visit Knowledgebase
Policies
Questions about our policies or want to know how to start a return? Here are some quick links.
Contact Us
Submit a ticket below if you have a question or issue. This is the fastest way to get in touch with us. We respond to inquiries within 1 business day, usually quicker.
General Inquiries & Support
- General Inquiries
- Orders, Shipping, Returns, and Policies
- Your Professional Account
- Technical or Website Support
Product & Clinical Support
- How to Use our Products
- Clinical Support and Case Questions
- Product Information
Hours of Operation
9am - 5pm
(US Pacific Time)
Our Address
Suite B
Portland, Oregon 97214
