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Ordering Info & Sales Policy

Sales Policy
Classical Pearls sells exclusively to licensed healthcare professionals for resale to their patients and clients, and to students of accredited medical institutions for personal use only. Practitioners with licenses in the following professions (or students of these professions) meet our qualifications:

  • Acupuncture/Chinese Medicine
  • Naturopath
  • Medical Doctor
  • Dentist
  • Chiropractor
  • Veterinarian
  • Osteopath
  • Nurse Practitioner
  • Psychiatrist
  • Physician's Assistant

Practitioners in a field not listed above may still be able to qualify for a student level account if they have completed course work in Chinese Herbal training. Please contact us with details as we will consider these on a case by case basis.

No exceptions will be made to this policy. We must verify your credentials as a provider or student before we will fill your order. Keep in mind that your account might be active, but not necessarily approved for purchasing. If you are logged into the site and you do not have the ability to order products, please give us a call or send us an email so we can verify we have received your credentials.

For ordering in Europe and the United Kingdom, please see our European distributor.

For professionals, we require a scanned or faxed copy of your medical license to verify your credentials. For students, we require a scanned or faxed copy of your student enrollment card, ID, or diploma. After you have registered for an account, please fax or email your license or student enrollment credentials as an attachment. For California acupuncturists, and any other professionals prohibited from copying their license by state regulations, you can send us a copy of your driver's license or other valid ID. This allows us to verify your identity as well as your license online.

FAX: (877) 232-3887


Ordering and Payments

WEBSITE: Orders can be placed directly on our website, with the ability to ship to multiple recipients. This drop shipment feature can be handy for practitioners with patients who cannot travel easily, which generally can improve patient compliance. We accept all forms of credit and debit cards, and use the latest encryption protocols on our secure shopping cart - so your information is safe with us. We do not store your payment in our system or at our office. Only you have access to your payment information on our securely hosted shopping cart.
Read more about our Privacy Policy ››

PHONE: You can call us to place your order in person. We staff our office Monday - Friday, 9am to 5pm (US Pacific Time). If you reach our voice mail, it means we are helping other customers. We will return your call as soon as possible, usually in the same business day.
PHONE: (503) 695-2985

FAX OR EMAIL: If you'd prefer, you can order via fax or email attachment by downloading our order form. All prices are reflected on the website and in the order form. There is a space for your payment information on the order form. We shred all order forms after they are fulfilled. We do not store payment information in our office and do not have access to it.
FAX: (877) 232-3887

Resale Policy

We have a very clear resale policy. Visit our Resale Policy page for more information ››



NOTE: If you are a practitioner who is currently living in Europe, but you need to have orders shipped to the United States, Canada, Australia or New Zealand, please contact us via email at or call us at +1 (001) 503-695-2985 and we can give you access to online ordering in these regions, or we can take an order by phone or email. 


BIOS Pharmaceuticals BV
Gronausestraat 232A
7581 CN Losser –
The Netherlands
Phone +31 53 53 60025
Fax +31 53 53 600129


Herba Natura Harald Noll b.v.
Lepoldstraße 244
80807 München

Tel. 089 27371848
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Co Formula GMBH
FIZ – Riedberg
Altenhoefer Allee 3
60438 Frankfurt am Main
Phone +49 69 92 88 0 500
Fax +49 69 92 88 0 555